Last updated: July 15, 2026
1. Scope
This Privacy Policy explains how CraftPack Global ("CraftPack", "we", "us" or "our"), a packaging supplier based in Yiwu, China, handles personal information when you visit craftpackglobal.com, request a quotation or communicate with us.
2. Information We Collect
When you submit an inquiry, we may collect:
- Your name, business email address and optional telephone or WhatsApp number.
- Your company, packaging specifications, quantities, artwork requirements and message.
- The page from which you submitted the inquiry and related technical information needed to operate and secure the website.
We also receive information you choose to send by email, telephone, WhatsApp or another communication channel.
3. How We Use Information
We use this information to respond to requests, prepare quotations, discuss samples and specifications, manage prospective or existing business relationships, improve website performance, prevent abuse and meet applicable legal obligations.
5. International Processing
CraftPack serves international buyers from China and uses global technology providers. Your information may therefore be processed in China or other countries whose data-protection rules differ from those in your location. We take reasonable steps to use information consistently with this policy and applicable law.
6. Data Retention
We retain inquiry and business records for as long as reasonably necessary to answer your request, maintain the commercial relationship, resolve disputes, protect the website and satisfy accounting or legal obligations. We delete or anonymize information when it is no longer needed, subject to required recordkeeping.
7. Data Security
We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, alteration, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on applicable law, you may ask to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent. Send your request to sales@craftpackglobal.com. We may need to verify your identity and may retain information where the law permits or requires it.
9. Children's Privacy
This business-to-business website is not directed to children, and we do not knowingly request personal information from children.
10. Changes to This Policy
We may update this policy when our practices, services or legal obligations change. The revised version will appear on this page with a new “Last updated” date.
11. Contact Us
For privacy questions or requests, contact CraftPack Global at sales@craftpackglobal.com or write to us in Yiwu, China.